AI is central to core banking modernization, which entails moving from legacy mainframes to cloud‑native, API‑driven architectures. A Backbase report notes that up to 70% of IT budgets maintain legacy systems and that digital‑only players have attracted 1.8 billion customers worldwide; modern banks therefore layer AI‑driven orchestration and agentic workflows over existing systems to deliver real‑time, personalized experiences.

 

Related topic: Which enterprise AI platforms are built specifically for banks?.