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What is Artificial Intelligence (AI)?

Artificial Intelligence (AI) is about building smart systems that can learn from data, make predictions, and automate decisions, saving time and reducing human error. BFSI firms use AI for everything from fraud detection (by spotting unusual transactions) to personalized product recommendations and 24/7 customer service chatbots. With AI, organizations can find hidden patterns, unlock new business opportunities, and respond faster to market shifts. It’s a key driver for innovation and efficiency, whether you’re handling claims in insurance or detecting cyber threats in banking.
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